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Contact & access

WOOD Hotel & Spa
11 chemin de la Poudrière
97426 Trois Bassins – La Réunion
bienvenue@woodhotel.re
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Contact us
Reception
  • Hours: 24/7
  • ☞ +262 263 00 30 30
Restaurant
  • Hours: Daily – 7 a.m. to 11 p.m.
  • ☞ +262 263 00 31 31
Spa
  • Hours: Daily – 9 a.m. to 7 p.m.
  • ☞ +262 263 00 32 32

At WOOD Hotel & Spa, we are committed to welcoming every guest in the best possible conditions.
Specific facilities have been designed to ensure comfort and accessibility for guests with disabilities, and our team remains available for any special assistance before or during your stay.

La Réunion pour tousIn collaboration with La Réunion pour Tous, we have initiated a process of continuous evaluation and improvement of our accessibility standards, to provide hospitality that is truly open to everyone.

You can also find practical information on the following platforms:
La Réunion Pour Tous – the interactive accessibility guide for La Réunion
Accès Libre – the national directory of public accessibility in France

Access &
soft mobility

Choose low-impact modes of transport to reach the hotel and explore the surroundings.

By bike

Electric folding bikes are available for rent through our partner Bibi & Bike.
Bookings and route information are available at the concierge desk.

Getting here by bus

Several bus lines connect Saint-Paul Station from Roland Garros Airport in Saint-Denis.
Once at Saint-Paul Station, take the Kar’Ouest network to reach the WOOD Hotel & Spa.

Line LGO – Kar’Ouest
Route: Saint-Paul Bus Station ↔ Le Portail (Saint-Leu)
Travel time: approx. 45 minutes from Saint-Paul Bus Station
Nearest stop: La Grande Ravine, located 950 m away (about a 12-minute walk) from the hotel.
Check schedules on karouest.re

Line S3 – Car Jaune
Route: Saint-Paul ↔ Saint-Joseph via the coastal road
Travel time: approx. 20–25 minutes from Saint-Paul Bus Station
Nearest stop: Souris Chaude, 1 km away (about a 13-minute walk) from the WOOD Hotel & Spa.
Check schedules on carjaune.re

Line S4 – Car Jaune
Route: Saint-Paul ↔ Saint-Pierre via the Highlands (through Piton Saint-Leu, Étang-Salé-les-Hauts, Les Avirons)
Travel time: approx. 30 minutes from Saint-Paul Station
Nearest stop: Grande Ravine, 950 m away (about a 12-minute walk) from the hotel.
Check schedules on carjaune.re

Carpooling

Support for the local platform KAROSS, promoting shared and responsible mobility.

WOOD Hotel & Spa experience
Chambre Wood Hotel & Spa

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Committed to more responsible tourism.
Staying at the WOOD Hotel & Spa means choosing hospitality that combines comfort, authenticity, and respect for nature. Every day, we work to reduce our environmental footprint through short supply chains, waste sorting, solar energy, and eco-friendly products.

Discover our Ethical & Responsible Commitment Charter